Frequently Asked Questions

Question: Do you stack the firewood?
Answer: Unfortunately we don't stack any quantity at this time. We are trying to figure out a way to make this work (for both you and us) in the future, so please check back from time to time as I will update this page when we have a plan in place.

Question: What happens next when I order online? (Or how do I arrange delivery time)
Answer: After I receive notification of your order I will email you back and coordinate a delivery date/time. If you prefer to talk on the phone, just indicate that through Paypal and I'll give you a call to coordinate!

Question: What if I don't like the wood?
Answer: Not going to happen!!! We strive to have the best product. HOWEVER if you are unhappy in any way with our service, we will give you 100% of your money back. No hassle at all.

Have a question? Email us and we'll get back to you within 24 hours!